Customer Support

GeoLytics has built its reputation on easy-to-use, yet powerful, data and mapping software products. We offer superior technical support and training for all of our users - from the first time user of our products to the CensusCD "power user".

Our team of demographic and programming specialists has the training to handle your most complex technical questions. An email or a phone call to GeoLytics connects you to professionals with graduate degrees in Regional Science & Demography, Anthropology, Mathematics, and Computer Programming.

Technical Support

Technical support is available Monday through Friday from 9:30 to 5:30 pm EST, excluding Holidays. You may email questions to GeoLytics at support@geolytics.com and we will promptly reply. Please include a detailed explanation of the problem you are encountering, as well as the product and serial number you are using. The more complete your description, the faster we can diagnose the problem you are having. If you attach an example or screenshot of the problem or error message, this is also very helpful.

If you prefer to call technical support, please have your CD or DVD, your serial number, and be at or near your computer or workstation when contacting technical support.

Phone: (908) 707-1505, Fax: (908) 707-1595